Privacy policy.

Effective Date: 12/18/24

1. Introduction
Black & White (“we,” “our,” “us”) is committed to protecting the privacy of our website visitors, customers, and community members. This Privacy Policy explains the types of personal information we collect, how we use and protect that information, and the rights you have regarding your personal data.

2. Information We Collect

  • Personal Information You Provide: When you contact us, book a birthday party, purchase merchandise, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and payment details.

  • Automatically Collected Information: We may use cookies, log files, and similar tracking technologies to gather information about your interactions with our website, including IP address, browser type, and browsing behavior.

3. How We Use Your Information

  • Service Provision: We use your personal information to process bookings, handle payments, manage event requests, and facilitate merchandise orders.

  • Communication: We may send you emails or messages regarding your bookings, new services, promotions, and updates about Black & White.

  • Website Improvement: Information collected through cookies and analytics tools helps us enhance our website’s usability and improve your overall experience.

4. Sharing Your Information
We do not sell your personal information. We may share it with:

  • Service Providers: Trusted third parties who assist with payment processing, website analytics, marketing, or customer support. These providers are required to protect your data and use it only for the services we request.

  • Legal Compliance: We may disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend our rights, property, or the safety of our customers and staff.

5. Data Security and Retention
We implement industry-standard security measures to safeguard your personal data. We retain your information only as long as is necessary for the purposes outlined in this policy or as required by law.

6. Your Rights
Where applicable by law, you have the right to access, update, or delete your personal information. To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

7. Children’s Privacy
Our venue is designed for ages 13 and up, but minors may visit with adult supervision. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us to request deletion.

8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.” Your continued use of our website or services after any changes indicates your acceptance of the updated policy.

9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Phone: (201) 277-7290
Email: blackandwhitebilliards@gmail.com

Product and Service Policy.

Effective Date: 12/18/24

1. Overview
Black & White provides entertainment services and products, including gaming consoles (PlayStation 5), gaming computers, pool tables, ping pong tables, lounge areas, birthday party packages (including decorations, cake, and snacks), and branded merchandise. By using our services or purchasing our products, you agree to the terms outlined in this policy.

2. Pricing and Packages

  • 1–2 People: $12 per person

  • 3–4 People: $10 per person

  • 5 or More People: $8 per person

  • Lounge Fee (No Equipment/Games): $5 per person for lounge-only access

All prices are subject to change without prior notice. Full payment is required before accessing services or products.

3. Birthday Parties and Special Events
We offer customized birthday party packages that may include decorations, cake, and snacks, as well as access to our gaming and lounge areas. Pricing for birthday parties varies based on the package chosen, number of guests, and additional requests. A deposit may be required at the time of booking, and cancellation fees may apply as agreed upon during the booking process.

4. Merchandise Sales
We offer Black & White-branded merchandise such as apparel, accessories, and novelty items. Product availability and pricing are subject to change. We reserve the right to discontinue or modify merchandise at any time.

5. Payment and Refunds

  • Payment Methods: We accept major credit cards, debit cards, and other forms of electronic payment as indicated at the time of purchase or booking.

  • Refunds: All sales of services (including day passes and party packages) are generally final unless otherwise stated in a specific promotion or event policy. Merchandise returns or exchanges may be accepted within [X] days of purchase if the item is in original, unused condition with all tags attached and proof of purchase provided. Refunds will be issued to the original payment method.

  • Cancellations: Any cancellations of birthday parties or special events are subject to the terms agreed upon at the time of booking. Cancellation fees may apply.

6. Code of Conduct
Guests must treat each other, staff, and property with respect. We reserve the right to refuse service, remove individuals from the premises, or suspend services without refund if disruptive, illegal, or otherwise inappropriate behavior is observed.

7. Equipment Usage and Liability
All guests are expected to use our equipment responsibly and follow any posted rules or staff instructions. Guests assume all risk associated with use of our facilities and equipment. Black & White is not liable for personal injury, lost belongings, or other damages resulting from improper use of equipment or failure to follow guidelines.

8. Updates to This Policy
We may update this Product and Service Policy at any time. Any changes will be posted on our website with a revised “Effective Date.” Continued use of our services or products after changes are posted constitutes acceptance of the updated terms.

9. Contact Us
For questions or concerns regarding our Product and Service Policy, please contact us at:
Phone: (201) 277-7290
Email: blackandwhitebilliards@gmail.com